Returns & Exchanges
At Nikura, we want you to be completely satisfied with your beauty and wellness journey. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your Nikura account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Carefully pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing